Skip to main content

Financial victims of coronavirus will see credit scores suffer for over half a decade, warn finance experts

Finance experts TotallyMoney have warned that those experiencing financial hurt due to coronavirus could see their credit scores suffer for six years as protections are taken away for over quarter of a million people still on payment holidays. The finance experts reveal:

  • A blanket end to protections on 31st October will see lenders contacting the 323,700 borrowers on payment holidays(1) to discuss tailormade repayment options
  • Those unable to meet their full repayments in accordance with what’s agreed with lenders will likely see missed payments and defaults on their credit report
  • Late payments and defaults remain on credit files for a lengthy six years, making it harder to get accepted for credit cards and mobile phone contracts
  • Despite government Job Support Scheme, incomes remain considerably reduced, unemployment is at three-year high(2), and over half of people fear losing their job(3) over the next 12 months
  • Devastating 12 million people thought to have low financial resilience(4), says Financial Conduct Authority
  • Reassessment of the current protections necessary, says TotallyMoney, to ensure consumers aren’t left out in the cold

A blanket end on 31st October to granting payment holidays on mortgages, credit cards, loans, and overdrafts will see lenders contact the 323,700(5) people who took advantage of the protections. This will be to discuss repayment options.

Although lenders must make assessments on a case-by-case basis, in most instances they will likely take monies owed from payment holidays, add this to the outstanding balance, and recalculate monthly payments accordingly.

However, anyone unable to make full repayments as agreed with lenders will probably see missed payments and defaults appear on their credit report, TotallyMoney warns.

Vulnerable consumers will therefore be left reeling from these financial effects of coronavirus for over half a decade, as missed payments and defaults remain on credit reports for six years.

This will make it significantly harder to get accepted for credit cards, loans, mortgages, mobile phone contracts, and even paying for utilities by direct debit. It could also drive up the cost of car insurance(6).

The end of payment holidays also comes at an inopportune time, TotallyMoney says, as it coincides with the end of the furlough scheme.

All out, little in

Despite the chancellor’s new Job Support Scheme(7), there are ever-growing concerns that the dramatic drop in support compared with what was offered at the beginning of lockdown will mean many won’t be able to afford to live day-to-day, as well as keep up with full repayments.

It is suggested that a devastating 12 million(8) people have low financial resilience, meaning they struggle to pay bills and loans.

Furthermore, with unemployment at a three-year high(9) and over half of people concerned they’ll lose their jobs over the next 12 months(10), fears are intensifying that consumers will have no choice but to take the hit to their credit scores.

Commenting on the troubling changes, TotallyMoney CEO, Alastair Douglas, said:

“With so many trying to make ends meet while protecting their health, the last thing anyone needs right now is more worry about how their finances could be affected further by these drastic changes.

“That’s why it’s unfortunate that consumer credit scores will suffer for such a long time for anyone unable to keep up with their repayments. A lot has changed over the past three months, so a reassessment to see what more can be done to protect the public would be ideal.

“In the meantime, if you see any missed payments or defaults on your credit report, you can contact each credit bureau and add a notice of correction to your file. While this won’t remove the missed payments or defaults, it does give you a chance to explain any mitigating circumstances that may have led to them, such as coronavirus.

“Lenders must then take this into account when you apply for credit, which could help you get accepted in future.

“At TotallyMoney, we’re on a mission to improve the UK’s credit score, and it’s important to us that our customers’ financial futures aren’t negatively affected due to the unpredictable effects of the virus.”




For more information, please contact the press team

About TotallyMoney

With a focus on the one in three UK adults financially under-served by the financial services industry, TotallyMoney is the credit app on a mission to help everyone move their finances forward.

TotallyMoney believes people’s financial data should work for them, and not against them and with more than four million customers, they provide the UK’s only free, live credit score and report.

Its service helps customers understand their financial position and provides personalised recommendations so they can start creating financial momentum. TotallyMoney also works closely with leading lenders, to ensure eligible customers are matched with the right products, underpinned by its robust data, product and tech capabilities.

TotallyMoney is regulated by the Financial Conduct Authority (FCA).

We're on a mission to help everyone move their finances forward and gain financial momentum.

TotallyMoney is an independent credit broker, not a lender. Our comparison service works with most leading lenders, covering the majority of the market. Though we may be paid a fee by lenders or brokers this never influences how our products are ranked.

We don't provide financial advice. Product information is obtained from independent sources and rates displayed may vary depending on your personal circumstances. While we make every effort to ensure that information is up to date, you should always confirm the terms of the offer with the product provider.

TotallyMoney is owned and operated by TotallyMoney Limited which is registered in England and Wales (Company Registration Number 06205695). TotallyMoney Limited is an Appointed Representative of TM Connect Limited, which is registered in England and Wales (Company Registration Number 06967012) and authorised and regulated by the Financial Conduct Authority in respect of consumer credit related activities (FCA FRN: 511936). Trading Address and Registered Office: Chapter House, 16 Brunswick Place, London N1 6DZ. Credit is available, subject to status, only to UK residents aged 18 or over.

We use cookies as described in our Cookie Policy. Continue browsing or click to accept.