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Customers throwing away £676 by not transferring credit card balances

Research by finance experts, TotallyMoney shows that Brits paying interest on their credit card debt are wasting hundreds of pounds by not switching to a better deal.

  • Customers can save a massive £676 in interest by transferring the average credit card balance of £2,177 to a 0% balance transfer card of 21 months *
  • A huge 54% of active credit card accounts have interest accruing balances outstanding at the end of the calendar month †
  • January marks balance transfer season, the busiest month for balance transfers which sees an average of 687,000 transactions worth an average of £1.55bn each year ‡
  • There were just 60 balance transfer cards available in the market in December compared to 75 the year before, while the average number of interest-free days is at its lowest level since May 2015 §

54% of credit card balances incur interest – but these interest charges are avoidable for borrowers eligible for a balance transfer card.

Balance transfer cards charge 0% interest for a set period of time, meaning 100% of credit card repayments go towards reducing the debt, not paying interest.

TotallyMoney found that by transferring the average credit card balance of £2,177 to the average balance transfer duration of 21 months, customers could save a huge £676.

Customers seeking the best 0% deal to ring in 2021 should move fast — before lenders cut the honeymoon period even further. Recent figures show that as of December 1st 2020 offer durations were at the lowest level since May 2015.

Not only are the offer durations shortening but the number of products available to customers has also fallen from 75 in December 2019 to 60 in December 2020.

An interest freeze still comes with fees

Most balance transfer cards charge a balance transfer fee. This is quoted as a percentage of the debt transferred, with a minimum cash amount. For example, ‘3% with a minimum of £5’. This means if you transferred £1,000 of debt, you’d pay £30.

The golden rule with 0% balance transfer credit cards is to repay your entire debt in the interest-free period. For example, if you had £2,000 of debt and could afford to repay £100 a month, you’d need a card that’s 0% on balance transfers for at least 20 months.

Alastair Douglas, CEO of finance experts TotallyMoney, comments:

“As many look to get their finances in shape for the new year, one way that customers can save money is to stop paying interest on their debt when there’s no need to. Transferring existing debts over to a balance transfer card lets you pay off your debt while avoiding the spiralling interest charges.

“Unfortunately, balance transfer deals aren’t as generous as they used to be with both the introductory durations on offer and the number of cards available in decline.

"When applying for a credit card make sure you check your eligibility. This will help you avoid rejection and damage your credit score.

“You should also use these cards carefully. Resist the temptation to use a balance transfer card to make purchases as most will charge a high rate of interest on any new borrowing.

“At TotallyMoney, we’re on a mission to improve the UK’s credit score and help people move on up to a better financial future. Switching your credit card will mean clearing debts quicker, which will reduce your credit utilisation. Cutting your credit utilisation will normally have a positive effect on your credit score.”

How to move your credit card balance

  1. Shop around

There are a lot less 0% balance transfer deals available than in previous years, which makes it more important than ever to find the right deal. If you can pay off your debt relatively quickly, you can do so for free with a balance transfer card that doesn’t charge a BT fee. If you need longer to pay your debt, there are several cards with 0% periods of 24 months or more – but you’ll need to pay a BT fee.

  1. Do the sums

Make sure that before applying you work out how much you can afford to repay per month, including any fees involved. These might include balance transfer fees, monthly fees or annual fees so read the small print before checking your eligibility and applying.

  1. Switch the balance in time

Most balance transfer cards state that you have to make transfers within 60 or 90 days of getting the card. It’s normally best to arrange the transfer at the same time you take out the card. The application form will include a space for details of debts you want to move to the new card.

If you're successful getting the new card, it will pay the other one off and the debt will appear on the statement of your new card.

The full TotallyMoney guide on balance transfer credit cards can be found here.


* Average credit card balance of £2,177 from The Money Charity ( Average interest rates, balance transfer fees and offer durations taken from Defaqto, December 2020.

† UK Finance December 2020 update:

‡ UK Finance December 2020 update:

§ Moneyfacts:

For more information, please contact the press team

About TotallyMoney

With a focus on the one in three UK adults financially under-served by the financial services industry, TotallyMoney is the credit app on a mission to help everyone move their finances forward.

TotallyMoney believes people’s financial data should work for them, and not against them and with more than four million customers, they provide the UK’s only free, live credit score and report.

Its service helps customers understand their financial position and provides personalised recommendations so they can start creating financial momentum. TotallyMoney also works closely with leading lenders, to ensure eligible customers are matched with the right products, underpinned by its robust data, product and tech capabilities.

TotallyMoney is regulated by the Financial Conduct Authority (FCA).

We're on a mission to help everyone move their finances forward and gain financial momentum.

TotallyMoney is an independent credit broker, not a lender. Our comparison service works with most leading lenders, covering the majority of the market. Though we may be paid a fee by lenders or brokers this never influences how our products are ranked.

We don't provide financial advice. Product information is obtained from independent sources and rates displayed may vary depending on your personal circumstances. While we make every effort to ensure that information is up to date, you should always confirm the terms of the offer with the product provider.

TotallyMoney is owned and operated by TotallyMoney Limited which is registered in England and Wales (Company Registration Number 06205695). TotallyMoney Limited is an Appointed Representative of TM Connect Limited, which is registered in England and Wales (Company Registration Number 06967012) and authorised and regulated by the Financial Conduct Authority in respect of consumer credit related activities (FCA FRN: 511936). Trading Address and Registered Office: Chapter House, 16 Brunswick Place, London N1 6DZ. Credit is available, subject to status, only to UK residents aged 18 or over.

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