After the huge success of our second TVC (that’s television creative in ad land) — which features the inimitable Anthea Turner and our famous family, Dan and Julie (and a baby Arthur) — we wondered how we could better it. We wanted a TV advert that foremostly communicates the key benefit of our service: TotallyMoney …
What a way to break in the new year! While some residents at TotallyMoney Towers had barely crawled their way back to the office from heavy festive partying (myself included), others had the delight of unwrapping this late but very welcome Christmas present. The award was given for Best Credit Report Provider in the 2019 …
Read moreTotallyMoney wins Best Credit Report Provider second year running
We recently hosted our colleagues, partners and the media to celebrate our millionth customer landmark. We presented what we will focus on in 2019 and drunk a few Proseccos (too many). Our gregarious chief commercial officer, Mr Tom Platt, tackled the complex issue of people getting rejected for credit and how we can solve this …
Last week, TotallyMoney learnt we’d earned a 3-star accreditation from Best Companies, recognising us for ‘extraordinary’ levels of engagement. We were delighted, and we look forward to seeing whether we’ll join the ranks of a number of other fantastic companies on the Sunday Times Top 100 lists when they’re published early next year. Among our …
It’s not everyday a business gets to celebrate such a huge milestone. That’s why we couldn’t be prouder to say we’ve now helped over a million customers make smarter borrowing decisions. Are there many businesses that achieve such speedy growth with so little noise? I don’t think so. That’s because we’ve bothered less with getting …
TotallyMoney is driven by data; we make decisions based on reason, not assumption. So, when we first discussed testing Influencer Marketing (IM), I was very keen to see if we, as a financial brand, could make it work. There was just one question on everyone’s lips: how would we measure it? The recommended success metric …
Read moreWhy Influencer Marketing Doesn’t Work for TotallyMoney (and probably many brands)
I first came across In-Deep when I met Emma and Colin Chapman earlier in the summer. Colin’s own story is a compelling one: a former rough sleeper in Westminster, where he became friends with the elderly and local residents who were kind enough to help him. After overcoming his own problems, Colin wanted to do …
Admit it. Even in our rush to catch a bus or a train before or after work, we all see the hastily handwritten signs that decorate shop windows: VOLUNTEERS NEEDED. We think how nice it would be if only we had the time, if only our weekends weren’t taken up by family, friends, or recovering …
Read moreI volunteered in a charity shop and now I need a clothes steamer
TotallyMoney have produced a free split testing tool for A/B/n tests which allows you to find the statistical significance of your results and visualise their uncertainty. Step by step guide to analysing the results of your A/B/n test: Make a copy of our tool from Google Sheets (https://docs.google.com/spreadsheets/d/1jiDtQhxRGRBaTCgSp8D5DaOhSX_AzQ2x-zqABQKsyIE/edit?usp=sharing) Input the number of visitors and conversions …
Read moreFree A/B/n Testing Tool with Statistical Significance
For many, Customer Support has never really felt like a career path. It’s often coupled with the stigma of being ‘just a job’, but in the last few years something has changed. Customer Support has suddenly become a much larger focus for a lot of companies, pushing to keep customers at the centre of all …
Last week, I was really pleased to attend the Diversity in Tech 2018 conference, which provided a great opportunity to think both about how to build more diverse workplace cultures, and in so doing how to help our organisations build more diverse products. At TotallyMoney, we’re committed to making our workplace inclusive. But, it’s …
Today marks a special occasion: we’ve reached 1000 Pull Requests in our ‘My Account’ code repository. This shows a successful cumulative effort by a cross-functional team of developers, designers, UX and copywriters. We’re taking a moment to congratulate ourselves on 1000 examples of acting collaboratively! Opening a Pull Request (PR) indicates that someone on the …
If you’re reading this, most likely you have a TotallyMoney account and you have already checked your credit report and credit score. If you haven’t got one yet, don’t worry. You can sign-up for yours in less than five minutes. It’s totally free, forever! Regardless of whether you have a high or a low …
Read moreHow we’re making it easier for customers to fix credit report errors