Skip to main content
  • ChevronChevron
    Generate London 2016 Part 2: Cre...

Generate London 2016 Part 2: Creative culture

The surprising but welcome finale to the Generate London 2016 conference was Jeff Veen’s talk Crafting a Creative Culture. In the FinTech industry the work environment makes all the difference for the employees and, consequently, production. To me, work culture is a game changer that ultimately determines if I will perform well for a company or if I'll be looking at recruitment newsletters. Creative culture is not just for designers, it's for everyone, especially in a tech or creative company. Many companies already have it, but it's good to validate its existence and take notes for improvements. Here are three aspects of creative culture Jeff spoke about.

Structuring meetings

(Picture: File)
(Picture: File)

  Everyone knows the frustration of sitting in a protracted meeting, as well as the confusion that follows being left out of the loop. This can be solved by deciding beforehand if the meeting is going to need divergent or convergent conversation: divergent would be brainstorming, sharing ideas or gathering data without trying to reach conclusions; convergent is about building consensus or making decisions without adding new input.

IM vs. emails

(Picture: Benny Zuffolini)
(Picture: Benny Zuffolini)

  Using an instant messaging service (at we use Slack) improves communication far more than we might realise. While in an email people sometimes feel the need to write a small essay, on IM you can use a few words or even a gif. This also adds an informal tone and lowers the pressure. Which brings us to the golden rule…

Nurturing the right atmosphere

Keeping the vibe relaxed but focused, instead of creating unnecessary pressure, and practicing equanimity (an underused word for 'keeping calm under pressure') makes people feel better and consequently work better within a team. Encouraging experimentation, instead of instigating fear of blame or failure, is vital. A study from Google around the key factor of success of high performance teams was revealed to be ‘a sense of psychological safety’. You can find out more about Jeff Veen, his talks and his podcast on his website.

We're on a mission to help everyone move their finances forward and gain financial momentum.

TotallyMoney is an independent credit broker, not a lender. Our comparison service works with most leading lenders, covering the majority of the market. Though we may be paid a fee by lenders or brokers this never influences how our products are ranked.

We don't provide financial advice. Product information is obtained from independent sources and rates displayed may vary depending on your personal circumstances. While we make every effort to ensure that information is up to date, you should always confirm the terms of the offer with the product provider.

TotallyMoney is owned and operated by TotallyMoney Limited which is registered in England and Wales (Company Registration Number 06205695). TotallyMoney Limited is an Appointed Representative of TM Connect Limited, which is registered in England and Wales (Company Registration Number 06967012) and authorised and regulated by the Financial Conduct Authority in respect of consumer credit related activities (FCA FRN: 511936). Trading Address and Registered Office: Chapter House, 16 Brunswick Place, London N1 6DZ. Credit is available, subject to status, only to UK residents aged 18 or over.

We use cookies as described in our Cookie Policy. Continue browsing or click to accept.