Insight

Our thoughts on the changing shape of the consumer credit market.

Contact. Less is More

A look into the rapidly growing world of contactless payments and the impact this could have on credit cards, and possibly even mobile phones.

A View on TV Marketing in 2017

Senior Marketing Manager Ben Reeves gives his thoughts on what companies should think about if they are marketing their brand and product or service offering on TV in 2017.

TotallyMoney.com – 'Better Diet Comparison'

With the average diet only lasting for 19 days, TotallyMoney.com has taken a look at some of the most popular, analysing the ideas behind them, meal plans and both the health costs and potential financial costs involved.

Mind the Product conference 2016: How to succeed as a product manager

Being a product manager is easy right? All we’ve got to do is ideate a list, prioritise that list and lastly execute said list – Here are the fundamentals taken from the Mind the Product London 2016 conference to make sure our products succeed in three simple steps.

Consumer confidence remains high, but millions still missing out on cheaper borrowing

The latest consumer credit figures from the bba show that consumer credit is growing at 7.2%, the highest rate in a decade. It seems that consumer confidence remains strong following the Brexit referendum. Savvy borrowers are continuing to take advantage of the cheap deals that followed in the wake of the Bank of England interest rate …

Read moreConsumer confidence remains high, but millions still missing out on cheaper borrowing

Credit card holders to get 'time to find a new deal' alerts

Last week, the FCA published their Credit Card Market Final Findings and announced the introduction of measures designed to protect consumers. The publication highlighted two particular concerns. First, that a significant number of people in the UK carry potentially problematic debt for a number of years – they found that 650,000 people had been in …

Read moreCredit card holders to get 'time to find a new deal' alerts

Customer complaints about credit cards continue to fall

The number of complaints received by the financial ombudsman service about credit cards has fallen for the third consecutive year. The ombudsman’s annual review of consumer complaints, published today, reported 8,200 received complaints in 2016, down from 19,634 in 2013; a drop of 58% over three years.1 Many of the complaints received were about claims …

Read moreCustomer complaints about credit cards continue to fall