1. About TotallyMoney
The website www.TotallyMoney.com (Site) is operated by Media Ingenuity Ltd trading as TotallyMoney (we). Media Ingenuity Ltd, together with MI Money Ltd are part of the Media Ingenuity Group (MI Group). Aside from owning and operating the Media Ingenuity brand, the Media Ingenuity Group also owns and operates the brands Fluid (fluid.co.uk), Granite (www.granitecard.co.uk) and Luma (www.luma.co.uk)(MI Group Brands).
For the purpose of the Data Protection Act 1998 (Act), the data controller is Media Ingenuity Ltd (ICO Registration Number Z1096594) of Holden House, 3rd Floor, 57 Rathbone Place, London, W1T 1JU.
2. What information do we collect from you?
We may collect and process the following information about you:
|2.1||Information that you provide by filling in our online forms or which you may subsequently provide when visiting our Site. The provision of our service may also require us to store the information you give us, together with details of your financial information – and to combine the information you provide on separate visits to our Site. We may also ask you for information when you report a problem online.|
|2.2||Details of your transactions carried out through our Site. Also, the fulfilment of your requests by our third party providers – either a broker or an intermediary (Service Provider) – or directly through a provider, such as a mortgage or insurance company (Product Provider).|
|2.3||Details of your visits to our Site including traffic, location and other communication data – and the resources that you access.|
|2.4||Information about your computer including, where available, your IP address, operating system and browser type. This is used for system administration; to report aggregate information to our advertisers; and to enable us to analyse trends of behaviour. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.|
|2.5||If you contact us, we may keep a record of that correspondence. For research purposes, we may also sometimes ask you to complete a survey, although you do not have to respond.|
|3.1||We may obtain information about your general internet usage by using a cookie file which is stored on your browser – or the hard drive of your computer. Cookies contain information that is transferred to your hard drive. Some of these cookies are essential for the Site to operate. They help us to
|3.3||Cookies are widely used in order to make websites work, or run more efficiently, as well as to provide information to the owners of the Site.|
|3.6||You can find out even more about cookies at www.youronlinechoices.co.uk.|
4. Where do we store your personal data?
|4.1||All of the information that you give us is stored on secure servers. We will periodically review this information to ensure that we do not keep it for any longer than is necessary. The maximum period we will retain your personal information will be ten years, unless a longer period is prescribed by law.|
|4.3||The internet is not a secure medium. However, we have put in place various security procedures to protect your information. Firewalls are used to block unauthorised traffic to the servers – and the actual servers are located in a secure location which can only be accessed by authorised personnel. We use industry-standard encryption technology to ensure that all your personal and transactional information is encrypted before transmission to certain Product Providers or Service Providers. Our security policies are in place to safeguard your privacy from unauthorised access or improper use – and we will continue to enhance our security as and when new technology becomes available.|
5. How do we use your information?
|5.1||We use your information in the following ways:
6. Where do we disclose your information to third parties?
||By submitting information to our Site, you are consenting for your data to be used by us – and our third party providers. This consent applies to both ordinary personal data and sensitive personal data, such as information about your health, debts, criminal proceedings or convictions.|
|6.3||Please be aware that once you use our Site or our services, you will be regarded as having given your consent for us to disclose your personal information to the following parties:
|6.4||Please note that when you enter a contract with a Product Provider or Service Provider via our Site, the information you provide, and any further information requested by the Product Provider or Service Provider will be held by them for the purposes set out in their individual privacy policies. Once you are contracted to a Service Provider or Product Provider, we have no control over how they use your personal information or to whom it is disclosed.|
7. Your right to opt-out
||You have the right to opt-out of the processing of your personal data for marketing or remarketing purposes. Before collecting your data, we will tell you if we – or any third party – intend to use it for such purposes.|
|7.2||At any time, you can opt-out of receiving marketing messages from any of the Media Ingenuity Group companies by:
All unsubscribe requests will be processed within seven working days.
|7.4||The Act gives you the right to access any information held about you –at any time. However, an access request may be subject to an administration fee of £10.|