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Insight

As a leading fintech company, we’ve got our finger on the pulse. Read our insights into all things finance, technology and more.

Generate London 2016 Part 2: Creative culture

The surprising but welcome finale to the Generate London 2016 conference was Jeff Veen’s talk Crafting a Creative Culture. In the FinTech industry the work environment makes all the difference for the employees and, consequently, production. To me, work culture is a game changer that ultimately determines if I will perform well for a company…

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Credit card holders to get ‘time to find a new deal’ alerts

Last week, the FCA published their Credit Card Market Final Findings and announced the introduction of measures designed to protect consumers. The publication highlighted two particular concerns. First, that a significant number of people in the UK carry potentially problematic debt for a number of years – they found that 650,000 people had been in…

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Customer complaints about credit cards continue to fall

The number of complaints received by the financial ombudsman service about credit cards has fallen for the third consecutive year. The ombudsman’s annual review of consumer complaints, published today, reported 8,200 received complaints in 2016, down from 19,634 in 2013; a drop of 58% over three years.1 Many of the complaints received were about claims…

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Match Factor: Smarter Credit Comparison

I’m excited to be able to announce a first for the credit industry: intelligent search results ranking for credit products. TotallyMoney.com Match Factor performs a series of complex calculations and analyses of eligibility; APR and other product features; lender acceptance data; and usability and user experience insights. These algorithms are personalised to reveal the best…

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Google pulls the plug on comparison

Google has started to wind down its financial products comparison service less than one year after it was launched in the US. It will be shut down completely in both the US and UK by 23 March 2016. Google compare will be familiar to most people as the special box that appears at the top…

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